Frequently Asked Questions
The details behind renting from our Eustis warehouse — fees, timing, policies, and gear. Can't find yours? Contact us or call 407-454-1320.
Booking & Ordering
What's the easiest way to book?
Book any time at eustiseventrentals.com/book, or call or text 407-454-1320 and we'll handle it over the phone. Planning something custom? Send the details through our quote form and we'll price it out.
How early should I reserve my date?
Two to three weeks ahead is a comfortable cushion — more for spring and fall weekends, when Lake County's event calendar fills fast. Cutting it close? Text us; open dates go to whoever grabs them first.
Do I have to pay everything up front?
No. Reserving takes just 25% down, though you're welcome to pay in full instead. We charge the balance to your saved card automatically 48 hours ahead of the event.
What's your cancellation policy?
Cancel 3 or more days before your event date for a full refund of everything you paid, the damage waiver included. Within 3 days of your event, no refund. Adding items or making changes is easy — use the link in your confirmation email or text us.
Can you handle a last-minute order?
Often, yes. Call or text 407-454-1320 with what you need and where — if a truck can reach you in time, we'll make it happen.
Delivery & Setup
What does the rental price cover?
Every order includes delivery and pickup, and tents are set up and taken down by our crew at no charge — that part is never extra. For chairs and tables you pick at checkout: plain drop-off (you arrange them yourself) or full setup and breakdown at $0.95 per chair and $2.95 per table.
How is the delivery fee calculated?
It's a flat $59 anywhere within 15 road miles of our Eustis warehouse — a zone that takes in Mount Dora, Tavares, Umatilla, and Sorrento — then $4 per driving mile past 15. Delivery is never free, but picking up from 3005 Garden Rd is. Type your address at checkout and the exact fee appears before you pay.
Which cities do you deliver to?
All of Lake County: Eustis, Mount Dora, Tavares, Umatilla, Sorrento, Leesburg, Fruitland Park, Lady Lake, Minneola, Groveland, Clermont, and the communities in between. Somewhere outside that footprint? Ask — longer runs get quoted case by case.
When will my rental arrive?
Our standard rhythm is drop-off the day before your event and collection the day after, which keeps event morning stress-free. You'll get a text with your window once routes are locked in. If event day demands a precise arrival, guaranteed exact-time delivery can be added at checkout for $150.
Do rentals need power or water hookups?
None of the core gear does — tents, tables, chairs, and dance floors run on zero utilities. Extras like string lights or fans plug into any ordinary outdoor outlet, and even those are conveniences rather than requirements.
Tents
What tent sizes do you carry?
High peak pole tents run from 10×10 — starting at $249.99 per day — up to 20×40, and our frame tents go as big as 20×60. Current stock and dimensions are at eustiseventrentals.com/rentals/tents.
How big a tent do I need?
Budget roughly 10 square feet per seated dinner guest, or about 6 per person if everyone's standing with drinks. Send your headcount with a quote request and we'll size it for you.
Can a tent go on my driveway or patio?
Yes. Grass gets staked; concrete, asphalt, and pavers get ballast weights instead of stakes. Just tell us the surface when you order so the truck is loaded with the right anchoring gear.
Will the tent keep rain out?
Our canopies are built water-resistant for Central Florida's pop-up showers and shrug off ordinary rain just fine. Severe-weather warnings are a different matter — if a serious storm threatens your date, we'll work with you on a plan.
Payments & Pricing
How can I pay?
Checkout takes every major credit and debit card, with payment handled securely by Square.
Do prices cover the whole event?
Each listed price is a per-day rate covering a standard event window. Running multiple days? Reach out and we'll build a custom multi-day quote.
Do I need to hit a minimum order?
No minimum — rent a single table if that's all you need. Every order does carry a delivery fee starting at $59, though; the breakdown lives on our Delivery Area page.
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A real person answers, usually within hours. Text, call, or drop us a note.